PRIVACY POLICY
1. Introduction
DRIVING X respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how DRIVING X collects, uses, stores and protects personal information when you visit our website, contact us, request information, register for our services, or otherwise interact with us.
This Privacy Policy applies to the website:
and to the services and digital interactions provided through it.
DRIVING X processes personal data in accordance with the applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Portuguese legislation.
2. Data Controller
The entity responsible for the processing of personal data is:
DRIVING X
Portugal
Email: drivingx.geral@gmail.com
For any questions regarding privacy or the processing of your personal data, you may contact us using the contact details above.
3. Personal Data We May Collect
Depending on how you interact with DRIVING X, we may collect the following categories of personal data:
Information you provide directly
This may include:
- Name;
- Email address;
- Telephone number;
- Company name;
- Country or location;
- Information included in messages or enquiries;
- Information provided when requesting information about our services;
- Other information you voluntarily provide to us.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, such as:
- IP address;
- Browser type and version;
- Device type;
- Operating system;
- Date and time of access;
- Pages visited;
- Referring website;
- General website usage information.
This information may be used for security, technical operation, performance monitoring and improvement of the website.
4. How We Use Your Personal Data
DRIVING X may process personal data for the following purposes:
- To respond to enquiries and requests for information;
- To communicate with individuals and organisations that contact us;
- To provide information about our services;
- To manage requests for training, assessments, consultancy or other DRIVING X services;
- To administer and improve our website;
- To maintain website security and prevent fraudulent or malicious activity;
- To understand how visitors use our website and improve its content and functionality;
- To comply with legal and regulatory obligations;
- To protect our legitimate business interests and legal rights.
We will only process personal data for purposes that are compatible with the purposes described in this Privacy Policy or otherwise permitted by applicable law.
5. Legal Basis for Processing
Depending on the circumstances, DRIVING X may process personal data on one or more of the following legal bases under Article 6 of the GDPR:
Consent
Where you have provided your consent to the processing of your personal data for a specific purpose.
You may withdraw your consent at any time.
Performance of a contract
Where processing is necessary to provide services you have requested or to take steps at your request before entering into a contract.
Legal obligation
Where processing is necessary for DRIVING X to comply with a legal or regulatory obligation.
Legitimate interests
Where processing is necessary for the legitimate interests pursued by DRIVING X, provided that those interests do not override your fundamental rights and freedoms.
Such interests may include website security, service improvement, business administration and communication with existing or prospective clients.
6. Contact Forms and Enquiries
If you contact DRIVING X through a contact form, email or other communication channel, the information you provide will be used to respond to your enquiry and, where appropriate, to provide information about our services.
We do not use information submitted through contact forms for unrelated purposes.
Where applicable, information may be retained for a reasonable period necessary to manage the enquiry, establish or maintain a business relationship, or comply with legal obligations.
7. Cookies and Similar Technologies
The DRIVING X website may use cookies and similar technologies to ensure the proper functioning of the website, improve user experience, analyse website performance and, where applicable, support marketing and advertising activities.
Cookies may include:
- Necessary cookies;
- Functional cookies;
- Analytics cookies;
- Advertising or marketing cookies.
Where required by applicable law, non-essential cookies will only be placed or activated with your consent.
For further information about the cookies used on this website and how you can manage your preferences, please see our Cookie Policy.
8. Analytics and Website Performance
DRIVING X may use analytics technologies to understand how visitors interact with the website and to improve its performance, content and usability.
Where analytics services process personal data or use non-essential cookies, the relevant technologies will be implemented in accordance with applicable data protection and cookie-consent requirements.
9. Advertising and Third-Party Services
DRIVING X may, in the future, use third-party services for website analytics, advertising, communication, hosting, security or other business purposes.
Such third-party providers may process certain information on behalf of DRIVING X or independently, depending on the service involved.
Where required, appropriate contractual, technical and organisational measures will be implemented to protect personal data.
Where third-party services involve international transfers of personal data, DRIVING X will take appropriate measures to ensure that such transfers comply with applicable data protection legislation.
10. Data Sharing
DRIVING X does not sell your personal data.
Personal data may be shared with carefully selected service providers where this is necessary to operate our website or provide our services.
These may include providers of:
- Website hosting;
- Website security;
- Website maintenance;
- Email and communication services;
- Analytics services;
- Payment services, where applicable;
- Professional, legal or accounting services;
- Other technical services necessary for the operation of our business.
Where such providers process personal data on behalf of DRIVING X, they will only process that information according to our instructions and applicable legal requirements.
Personal data may also be disclosed where required by law, court order, regulatory authority or other competent public authority.
11. International Data Transfers
Some service providers used by DRIVING X may process personal data outside the European Economic Area (EEA).
Where personal data is transferred outside the EEA, DRIVING X will ensure that the transfer is carried out in accordance with the GDPR and that an appropriate legal safeguard is in place, such as an adequacy decision, Standard Contractual Clauses or another legally recognised mechanism.
12. Data Retention
DRIVING X retains personal data only for as long as reasonably necessary for the purposes for which it was collected, including to:
- Respond to enquiries;
- Provide requested services;
- Maintain business relationships;
- Comply with legal and accounting obligations;
- Resolve disputes;
- Enforce agreements;
- Protect our legitimate interests.
The specific retention period will depend on the nature and purpose of the information and the applicable legal requirements.
When personal data is no longer required, it will be securely deleted or anonymised where appropriate.
13. Your Data Protection Rights
Under applicable data protection legislation, you may have the following rights:
Right of access
You have the right to request confirmation as to whether we process your personal data and, where applicable, obtain a copy of that data.
Right to rectification
You have the right to request correction of inaccurate or incomplete personal data.
Right to erasure
In certain circumstances, you may request the deletion of your personal data.
Right to restriction
In certain circumstances, you may request that the processing of your personal data be restricted.
Right to data portability
Where applicable, you may request to receive personal data you have provided to us in a structured, commonly used and machine-readable format.
Right to object
You may object to certain types of processing, including processing based on legitimate interests and, in particular, direct marketing.
Right to withdraw consent
Where processing is based on your consent, you may withdraw your consent at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
The GDPR provides these rights subject to certain conditions and exceptions.
14. How to Exercise Your Rights
To exercise any of your data protection rights, please contact us at:
Email: [PRIVACY EMAIL ADDRESS]
Please include sufficient information to allow us to identify you and understand your request.
We will respond to legitimate requests within the time period required by applicable law.
In certain circumstances, we may need to request additional information to verify your identity.
15. Right to Lodge a Complaint
If you believe that your personal data has been processed unlawfully or that your data protection rights have not been adequately respected, you have the right to lodge a complaint with the competent supervisory authority.
In Portugal, the competent authority is:
Comissão Nacional de Proteção de Dados (CNPD)
Website: CNPD – Comissão Nacional de Proteção de Dados
The CNPD is the Portuguese supervisory authority responsible for data protection matters.
16. Data Security
DRIVING X takes reasonable technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
17. Children’s Privacy
The DRIVING X website is not specifically directed at children.
We do not knowingly collect personal data from children through our website without an appropriate legal basis or, where required, the involvement of a parent or legal guardian.
If you believe that a child has provided personal data to us without appropriate authorisation, please contact us so that we can take appropriate action.
18. Links to Other Websites
Our website may contain links to third-party websites or services.
DRIVING X is not responsible for the privacy practices, content or security of third-party websites.
We recommend that you review the privacy policies of any external websites you visit.
19. Changes to This Privacy Policy
DRIVING X may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or data processing practices.
When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.
We encourage you to review this page periodically.